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Photo guidelines

Follow these tips to get an accepted photo.

Good photo
Good photo
Side view
Side view
No glasses
No glasses
Non-neutral expression
Non-neutral expression
No shadows
No shadows
No headwear
No headwear

How to take a compliant photo

Good photo
  1. 1

    Face the camera, neutral expression

    Look straight at the lens with your mouth closed and eyes open. Keep your head and shoulders centered.

  2. 2

    Plain background, even light

    Stand in front of a plain light wall facing a window. Avoid shadows on your face or behind you.

  3. 3

    Nothing covering your face

    Remove glasses, hats and headwear. Keep your hair away from your eyes.
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How to get ready

Camera distance 1

Camera distance

Take the photo from at least 40 cm (16 in) away from your face. Ideally, have someone else take it for you.

Face the camera 2

Face the camera

Position your face in front of the lens and keep a neutral expression. Hold the camera at face level.

Even lighting 3

Even lighting

Face a light source, such as an open window, and use a plain light background.